Welcome to New Shine International Education Technology Co., Ltd!
Delivery and Warranty
A: What methods of payment do you accept?
Q: We only receive for payment by T/T ( Bank Transfer ).We are require 50% deposit or advance payment after you received the Performa invoice or before we start production, and the remaining / balance 50% to be finalized / transferred one day after loading container or after you receive copy Bill of Lading (BL) by e-mail, this means the shipment has done or on board. After the balance payment has done, please send us the copy transfer. As soon as we have we received your balance payment, we will send the original bill of lading and others documents by carrier to your address.if in 7 days lead time , then we just accept payment by T/T ( Bank Transfer ) only. Paypal customer we just can accept they are our old customers( at least more than 10 orders), and we can accept this ways. and the customers must pay for extra charge from paypal. Please visit paypal websites: https://www.paypal.com/us/webapps/mpp/paypal-fees in detail
A: How do I get my receipt?
Q: A confirmation of order will automatically be sent to you via email and an invoice will be sent within 24 hours of your order being processed. If you have not received either then please contact us now.
A: How do I check the progress of my order?
Q: We aim to dispatch on the same day that you place your order unless you have been notified otherwise. Please contact us now if you would like to check the status of your order.
A: Which courier do you use?
Q: We use couriers like Fedex , UPS, TNT , UPS ,it depands on what coutiers you use .
A: What time is your cut-off for next day delivery (if applicable)?
Q: Our cut-off for next day delivery (where applicable) is 4:00pm. If you have missed our cut-off time and your order is urgent, please contact us on +886 (4) 2317 7938 and we will do our best to expedite your shipment..
A: Can you blind ship my order to another address?
Q: Yes, we can blind ship - just let us know the details and we'll arrange it for you.
TERMS AND CONDITIONS
New Shine International Digital Co., Ltd
© New Shine Education Technology International Co., Ltd